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Research provides critical information that shapes the strategic direction of Visit North Carolina, the public-private organization that manages the task of marketing North Carolina as a visitor destination under contract with the NC Department of Commerce.

The state’s marketing, communications, tourism advocacy and customer service efforts are based on ongoing strategic market research. The Visit North Carolina research team works closely with third-party research organizations and government agencies to monitor North Carolina domestic and international visitation, identify trends and disseminate timely relevant data to decision and policy makers.

With data from the research team, program areas and industry partners can tactically plan, implement and evaluate processes and programs. Also, the research helps policy makers make strategic decisions about the long-term health of tourism, assess capital investment and gauge the amount of government support.