Located at Mile Marker 10 near North Carolina’s beautiful Great Smoky Mountains in Waynesville, this Welcome Center – which was remodeled in 2020 – is open daily from 8 a.m. to 5 p.m. to get your scenic vacation started right. It's closed on New Year's Day, Thanksgiving Day, Christmas Eve and Christmas Day.

Amenities include:
- Restrooms, including family restrooms
- Handicap accessibility
- Motorcoach/RV parking
- Internet access/smart phone charging station
- Picnic tables
- Vending machines and a water fountain
- Recycle and trash receptacles
- Dog bag dispenser
- Scenic overlook
- N.C. arts and crafts on display